Troubleshooting

When the emulator is connected properly, with the USB flash drive inserted, the emulator should display:
00-99 / 000-999 / DSKA0000-DSKA0099

Incorrectly attached data cable 

One of the most common mistakes is when you try to connect the data cable.

Shifted data cable

The cable can be shifted while connecting. This can be seen in Figures 1 and 2. And Figure 3 shows a properly connected cable.

Upside down connected data cable

If the data connector is attached upside down, the emulator display will show “ib”. / “rib”. / “Floppy ri” for a few seconds, during power on. If this is your case, please turn off your equipment and rotate the data connector upside down.

Power issues

The N-Drive is powered through the power connector and it needs 5V for power supply. If the N-Drive is not powered the display either does not light up or flashes rapidly.

In some situations, it is necessary to use an external power supply to the emulator. These are cases where an industrial equipment have been used for many years and some of the parameters of the power supply are not like the new ones. The emulator is a low voltage equipment that is sensitive to such strong interference as noisy energy environments and harmonic frequencies. This not only will interfere the proper operation of the emulator but also damage it. In such cases, it is recommended to use an external power supply.

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